Terms and conditions

About these terms

These terms cover the use of this website and the quotes and work we carry out for you. By using this website, or by accepting our quote, you agree to them.

Quotes and prices

Quotes are based on what we can see and on what you tell us. If the work turns out to be different, we will tell you before carrying it out and agree any change in price with you first.

Booking and access

You agree to give us safe access to the work area and to tell us about anything we should know about it, such as hidden pipes or cables.

Payment

Payment is due when the work is finished, unless we agree otherwise in writing.

Guarantee

Our workmanship is guaranteed for twelve months. This does not cover normal wear and tear, damage caused by others, or faults in parts and materials we did not supply.

Complaints

If something is not right, tell us using the details on the contact page and we will put it right.